Shipping and payment information

Parcels are delivered by GLS, FoxPost by Packeta, TOURMIX & Express One and MPL. We hand your order to the carrier on the working day after you place it (except MPL). We have no influence on the carriers' delivery times, but below you can see what to expect from each partner.

Shipping costs

Shipping is free for orders over 35,000 Ft (except delivery by MPL).

GLS home delivery: 2,490 Ft / parcel
GLS ParcelPoint delivery: 1,480 Ft / parcel
Delivery time: 2–3 working days – the fastest option.

FoxPost by Packeta: 1,490 Ft / parcel
Delivery time: 3–5 working days, occasionally longer.

🚴 TOURMIX & Express One – green and flexible home delivery 🌿 1,490 Ft / parcel
Support local young people and choose sustainable delivery with TOURMIX! Almost anywhere in Budapest, for parcels under 6 kg you can choose a delivery time in the confirmation email – even in the evening. Outside Budapest and in other cases Express One delivers and emails you the delivery time on the morning of delivery.

MPL home delivery: 1,990 Ft / parcel + 5,000 Ft handling fee
MPL parcel point delivery: 990 Ft / parcel + 5,000 Ft handling fee
Delivery time: 7–10 working days, occasionally longer. The MPL handling fee is charged after the order, and MPL delivery is not free even over 35,000 Ft.

Cash on delivery fee: 650 Ft / parcel

Prices include VAT. We reserve the right to change prices without prior notice if carrier prices change.

Payment options

  • Bank card (Visa, Mastercard, Maestro) – secure payment via Shopify Payments with 3D Secure authentication
  • OTP SimplePay – fast and secure Hungarian card payment
  • Apple Pay and Google Pay – one-tap payment on your phone
  • OTP SZÉP card
  • Cash on delivery – pay on receipt by card or in cash (650 Ft / parcel)
  • Bank transfer – we send the transfer details in the order confirmation email and ship once the payment arrives.

Every online payment is confirmed instantly. Transactions run on SSL-encrypted, PCI DSS-compliant systems, so your personal and financial data are safe.

If you have any questions, feel free to contact us!

GLS services

Flexible delivery
Three delivery attempts! In depot cities you can ask for after-hours delivery between 5 and 8 pm even on the first attempt. When the parcel is dispatched we email you that it will be delivered on the next working day; the email contains the parcel number and the cash on delivery amount, if any. On the morning of delivery you receive the courier's phone number, the GLS customer service number and a 3-hour delivery window. If delivery fails, we notify you by email. Via the link in the email you can request a new delivery time, another address or collection at a GLS ParcelPoint, or refuse the parcel.

Advance notice
On the morning of delivery GLS sends you an SMS with the parcel number, the expected delivery time in a 3-hour window (e.g. between 8 and 11 am), the cash on delivery amount (if any) and the courier's phone number.

Partial delivery

If some of the products you order are currently out of stock, you can still pre-order them. After ordering you can choose: wait until all products arrive – in this case the full order value counts for the shipping fee – or ask for a partial delivery. With partial delivery, if your full order reaches the free shipping threshold, only the first shipment of in-stock items is free; for the second shipment we charge the shipping fee for the parcel's weight. For cash on delivery orders the cash on delivery fee is charged in both cases.

Cancellation of delivery

If the web shop cannot fulfil its contractual obligation because the ordered goods are not available or the ordered service cannot be provided, it must inform the customer. The web shop does not enter into contracts with minors; by accepting the terms and conditions the customer declares that they are of legal age.